And thousands of happy companies, including
What is business communication?
Business communication skills are …
An understanding of the effects of body language, tone of voice, choice of words and using this to build positive rapport in customer interaction.
Knowing business terminology and using appropriate language which demonstrates professional capability and builds trust.
The ability to write emails, messages and other documents in a way that gets the point across clearly, without causing misunderstandings or costly mistakes.
The ability to articulate ideas and contribute to problem solving, discussions and allowing every member to contribute their feedback leading to better collaboration on projects.
And all communication regarding your products and services!
At mindfultalk.in, we use a proven system for coaching professionals and teams in the art of business communication, provide modern product documentation to create enormous results for our clients in revenue, customer retention and overall customer morale.
What happens with poor business communication skills?
Your poor business communication skills are like a leaky pipe, costing you revenue every day and hindering the growth of your business!
What happens with poor business communication skills?
Your poor business communication skills are like a leaky pipe, costing you revenue every day and hindering the growth of your business!
What happens with poor business communication skills?
Irate Customers
who dislike interacting with teams and can’t wait to do business with your competitors
Missed Opportunities
for growth because your team is unable to represent your achievements properly.
Increased Attrition
of otherwise valuable staff because the team’s morale is low from lack of communication and a lot of misunderstandings.
Low Productivity
where senior staff have to redo the team’s work because the brief was unclear or due to a host of other miscommunication scenarios.
Talent Wastage
when the team members do not participate in meetings and discussions, leading to low idea generation and useless problem solving sessions.
Low Autonomy
within teams because communication with staff is poor and unclear, so managers have to track and follow-up far more than they should.
Customer Dissatisfaction
wherein their requirements are not captured correctly, also leading to entire projects needing rework and lots of lost dollars.
Huge Losses in Sales
because product demo and sales presentations are poorly organized and unclear, leading to prospects feeling unsure if you can even help them.
Your poor business communication skills are like a leaky pipe, costing you revenue every day and hindering the growth of your business!
What will you experience with better business communication?
Increased Revenue
Reduced Attrition
Customer Satisfaction
Increased Productivity
Information Availability
Clear documentation leads to better access to the intellectual assets within the company. This is invaluable for brainstorming, solving problems and having client-facing conversations.
Who can we help?
Project managers
and sales team
Business story telling, product
walkthroughs, project scoping
Entrepreneurs, business
owners
Presentation to investors, partners, collaborators
People undergoing work transitions
Transition coaching, professional
networking basics
Customer service teams, fulfillment teams
Problem identification, issue
resolution, customer assistance
Tech teams who want to showcase their expertise
Craft articles, blogs, tech papers
Professionals who want to improve their communication
Energizing emails, speak up,
presenting for impact, clear
communication
Our Services
Corporate Training
Articulate your ideas. Refine your communication. Context is critical. Practice to structure your ideas and thoughts. Present them in a logical manner. Refresh your Grammar. Practice using simple sentence constructs. Present with confidence.
Technical Writing
Succinct. Crisp. Adapt to the audience and situation. Words create magic. Use them optimally to get the point across. Learn how to keep the tone warm yet assertive in business communication. Keep it simple and straightforward. Avoid TLDR.
Storytelling For Business
Persuade with your ideas. Make an impact. Voice your ideas. Defend your position. Push the boundaries of your organization when you present. Deliver compelling and memorable presentations for business to drive the positive changes that you desire.
Testimonials
...what you have done is - more than the communication, you have given them [cohort members] lots of confidence to speak. I am very happy with the progress we are seeing in all of them. This coaching in communication will have a bigger impact as it will help them grow in their career.
Shiva Jayagopal
CEO, Winvinaya Infosystems
When this training started, I thought I wouldn\'t be able to achieve the goals. I was not confident to speak in front of a group. But I am able to do that now. I have started to chat with my colleagues in English and write emails without any help. I wrote 1-2 emails to the customer last week. This is the first time I am doing this. Also, I filled this questionnaire, all by myself - this is the biggest transformation from this program.
Mithun
UI/UX Design Professional
This coaching has been very useful to me. It has taught me communication skills for various workplace scenarios - sharing my thoughts in meetings and discussions, writing emails for work purposes, and presenting my work-related status. It has also given me a feel of working in a team and to properly coordinating with the team. Overall this course has helped me gain knowledge of professional communication in a corporate environment.
Prantik Chakraborty
IT Professional
In the workshop I learned how to sequence my speech or presentation; the real time scenarios used during the training were very useful at work.
Lavanya P
Software Test Engineer
Our team has greatly improved in their interaction with clients, which has helped us to cross-sell and up-sell. They have even done follow-up sessions with the team and resolved their queries which shows their commitment towards the [training].
Shrikanth Shetty,
Founder, CEO, R&S Inc
Mindfultalk has conducted soft-skills training on sales processes and effective communication. Our team\'s communication skills and sales process have improved. After this training, we were able to increase our sales and turnover by 100%.
T M Nagaraj
CEO, Unisol Communications Pvt Ltd
The entire crew from Mindfultalk were instrumental in our product documentation redesign. At Amagi, our products are very technical, and we were not sure if someone from the outside could actually help us. We needed this team to understand the use cases, and the technology, and translate that to help documentation. They surpassed our expectations!
Shankar Sripadham
Director of Products, Amagi
The Mindfultalk team have crafted the user manual for BPS with excellent precision and great clarity. They have been quick to grasp the complexities of the domain and the product and was able to deliver high-quality documents that are simple to understand. We now have started to use it to train new inductees into the team. The queries to L1 support have come down very drastically. Thank you, Mindfultalk, for the great work!
Suyog Joshi
Co-founder & Chief Product Officer, Neewee Analytics
I would like to thank Mindfultalk team for their exceptional and professional advice specifically on shaping our thoughts for our digital presence and drawing up content strategy. The team had our best interests in mind and created truly engaging content from the complex draft that we shared with them. The team has been a great part of our success. I would recommend them to anyone who requires content writing services.
Ramanan Ramakrishnan
Founder & CEO, Innoventes Technologies
..express my deepest appreciation and commendation for the outstanding content drafting skills... Their ability to understand our business along with the added legal complexity, and still deliver a high-quality written material tailored to our specific needs has been nothing short of remarkable. Furthermore, their professionalism and ability to meet tight deadlines without compromising on quality have been truly commendable.
Vinod Nair
Director, Indelec SA India Private Ltd
..Not only did Mindultalk team deliver exceptional service in extracting the purpose of a brand to exist, but they also helped discover the WHY aspect needed for any business - the storytelling aspect, which the sales team immediately understood. I knew TROY was in the hands of someone who genuinely cared about the outcome.