Mindfultalk.in started by pure serendipity!
Poor communication gets in the way…
In the summer of 2021, we got one of our websites redesigned. When we commenced the project, the business owner introduced us to the website developer. Thereafter, all our interactions were only with the developer; the quality of our interactions was suboptimal.
He could articulate only in Hindi and our skills in Hindi are inadequate.
We spent much time and effort explaining our requirements. Finally, after much deliberation, we decided to complete the website by ourselves to save time.
It wasn’t the first time…
This experience was not the first for us – a few years earlier, we had partnered with another software development company for one of our products. The UI/UX designer in the team could not participate in discussions regarding the design due to his lack of communication skills. To be able to release the product on time, we tasked an external consultant to complete the UI design.
In both situations, we squandered precious resources –
money, time, and effort!
And we know we are not alone! Plenty of projects do not see the light of the day due to communication gone bad.
Our experience with our website development led us to start mindfultalk.in – we are aware that a lot of businesses and professionals could use help to communicate their ideas at work.
Our Mission
Mindfultalk.in helps professionals, business owners and leaders effectively communicate so that they can articulate their thoughts and ideas well, progress in their chosen profession and meet business goals.
Latha Srinivasan
When Latha started her career as a software professional in the early 90s, the software industry in India was very nascent. Even the most junior member in the team had to be adept at discussing requirements with the client, designing, coding, testing, documenting how the user had to interact with the software, and participating in user acceptance and training. There were no separate teams for each of these activities then – in short, it was baptism by fire.
Getting comfortable with being uncomfortable has its benefits – Latha took up project leadership roles quite early in her career. Leading teams and projects while dealing with clients across the globe laid the foundation for entrepreneurship. After two decades in the software industry working with IT behemoths -Wipro, AT&T, Oracle Financials, HCL Technologies etc., Latha became an entrepreneur and founded Chippersage
Chippersage works with school students, youth, and teachers helping them develop listening, speaking, reading, and writing skills in English using its proprietary software – ‘Flow of English’. Working closely with students for more than 8 years, Latha has a good understanding of the challenges faced by people for whom English is a second language.
The design of mindfultalk.in is the fusion of many experiences – the software industry, managing and coaching team members, entrepreneurial experience, and teaching ESL.
Latha enjoys reading books, writing blogs, coaching professionals, practising meditation, and going for long walks. She is also a start-up mentor and a toastmaster.
Connect with Latha on LinkedIn.
Seema Albal
Seema is an entrepreneur, product strategist and a spirited person. She has over 20 years of experience in the IT industry – starting as a Support engineer, then a Product architect and a freelancer before becoming an entrepreneur. During these years, she has been part of interactions with the support and developer teams, customer teams, company heads, sales and end consumers.
As an engineer and product lead, she found the need to excel in spoken and written communication, exhibit confidence, bring clarity to speech and thought and most importantly practise diplomacy at work.
As a freelancer, she had to further focus on personal branding, networking, negotiating and especially positive reinforcement to stay focused and upskill herself constantly. As an entrepreneur, she worked on her listening skills and developing empathy, persuading and storytelling skills and above all patience to respond and not react.
Looking back, she realizes that all these skills can help everyone on their path to progress, to translate their ideas into action and help them stand out in a crowd.
At mindfultalk.in, she works with professionals to coach them on these essential skills that are often overlooked but which can make a world of difference to everyone. She thinks it is best to start to early and never too late to start.
She is also a Communication and Innovation coach for 21st century professionals and enjoys coaching people with disabilities.
Connect with Seema on LinkedIn.
Testimonials
...what you have done is - more than the communication, you have given them [cohort members] lots of confidence to speak. I am very happy with the progress we are seeing in all of them. This coaching in communication will have a bigger impact as it will help them grow in their career.
Shiva Jayagopal
CEO, Winvinaya Infosystems
When this training started, I thought I wouldn\'t be able to achieve the goals. I was not confident to speak in front of a group. But I am able to do that now. I have started to chat with my colleagues in English and write emails without any help. I wrote 1-2 emails to the customer last week. This is the first time I am doing this. Also, I filled this questionnaire, all by myself - this is the biggest transformation from this program.
Mithun
UI/UX Design Professional
This coaching has been very useful to me. It has taught me communication skills for various workplace scenarios - sharing my thoughts in meetings and discussions, writing emails for work purposes, and presenting my work-related status. It has also given me a feel of working in a team and to properly coordinating with the team. Overall this course has helped me gain knowledge of professional communication in a corporate environment.
Prantik Chakraborty
IT Professional
In the workshop I learned how to sequence my speech or presentation; the real time scenarios used during the training were very useful at work.
Lavanya P
Software Test Engineer
Our team has greatly improved in their interaction with clients, which has helped us to cross-sell and up-sell. They have even done follow-up sessions with the team and resolved their queries which shows their commitment towards the [training].
Shrikanth Shetty,
Founder, CEO, R&S Inc
Mindfultalk has conducted soft-skills training on sales processes and effective communication. Our team\'s communication skills and sales process have improved. After this training, we were able to increase our sales and turnover by 100%.
T M Nagaraj
CEO, Unisol Communications Pvt Ltd
The entire crew from Mindfultalk were instrumental in our product documentation redesign. At Amagi, our products are very technical, and we were not sure if someone from the outside could actually help us. We needed this team to understand the use cases, and the technology, and translate that to help documentation. They surpassed our expectations!
Shankar Sripadham
Director of Products, Amagi
The Mindfultalk team have crafted the user manual for BPS with excellent precision and great clarity. They have been quick to grasp the complexities of the domain and the product and was able to deliver high-quality documents that are simple to understand. We now have started to use it to train new inductees into the team. The queries to L1 support have come down very drastically. Thank you, Mindfultalk, for the great work!
Suyog Joshi
Co-founder & Chief Product Officer, Neewee Analytics
I would like to thank Mindfultalk team for their exceptional and professional advice specifically on shaping our thoughts for our digital presence and drawing up content strategy. The team had our best interests in mind and created truly engaging content from the complex draft that we shared with them. The team has been a great part of our success. I would recommend them to anyone who requires content writing services.
Ramanan Ramakrishnan
Founder & CEO, Innoventes Technologies
..express my deepest appreciation and commendation for the outstanding content drafting skills... Their ability to understand our business along with the added legal complexity, and still deliver a high-quality written material tailored to our specific needs has been nothing short of remarkable. Furthermore, their professionalism and ability to meet tight deadlines without compromising on quality have been truly commendable.
Vinod Nair
Director, Indelec SA India Private Ltd
..Not only did Mindultalk team deliver exceptional service in extracting the purpose of a brand to exist, but they also helped discover the WHY aspect needed for any business - the storytelling aspect, which the sales team immediately understood. I knew TROY was in the hands of someone who genuinely cared about the outcome.